![]() This provides for a smoother, more streamlined practice that gives you more time with your patients, and them more time with you.Eltine: My name is Eltine and currently I'm responsible for the experience and insights at braingineers. ![]() PC Magazine adds that Campaigner, Salesforce Pardot, and Sendinblue are also good options.Īlthough it may take some time to set up, once they are in place, they require very little effort to automate your practice. Some of the most well-known include Constant Contact, Mailchimp, and HubSpot. Several online platforms can take care of this for you by automating your email marketing practices. The problem is, it’s not always easy to find the time to sit down and write every email. It’s also good for introducing yourself to prospective patients, telling them about your practice and the benefits it offers. Email marketing campaignsĮmail can be an effective way to automate your practice by notifying current patients about new services and products. ![]() This helps reduce your rejection rate, speeding up the reimbursement process. A clearinghouse is a company that reviews your claims submissions to verify that they are accurate. ![]() You may even consider using a clearinghouse for claims sent to insurance providers. Also consider including a variety of payment options with the reminder, enabling patients to choose the one that is most convenient for them, which gets you paid faster. While claims reimbursements require inputting diagnosis, procedural, and treatment codes, you can set up your collections system to send billing reminders to patients who owe a portion of the expenses. Save time and improve collections by automating your billing process. You can’t continue to run your practice if you aren’t paid for your services. It also gives them time to schedule a new appointment, if needed, which also provides you the opportunity to fill their newly open slot. Sending these notifications two or three days in advance gives patients enough time to rearrange their schedule if they did, in fact, forget about their appointment. And if you try to save time by not issuing a reminder, you run the risk that they won’t show up, wasting your time and leaving you with unbillable hours.Īutomate appointment reminders by using a system that sends notifications by email or text. If you have to call each one beforehand to remind them of their appointment, this can easily lead to an hour a day (or more) in phone time. Appointment remindersĭepending on the size of your practice, you may see as many as 40 patients per day. This serves as a prompt for obtaining this helpful information while also giving you a head’s up to ask more about their concerns during the course of the visit. You can get even more out of this automation process by giving patients the ability to enter additional information, such as if they are experiencing any issues that they’d like to address during that day’s appointment. Patients can simply enter their name and date of birth, for instance, and you and/or your staff are notified that they are ready to be seen. One way to do this is with a kiosk that is strategically placed within your waiting room, or a tablet smart device similar to an iPad. You can also automate your practice via a patient check-in process by having them sign themselves in when they arrive at your office. That way, when they come in to be seen, all they have to do is sign in and all of their information is there, ready for your review and action. When a new patient calls for an appointment, ask for their email and send them a link to the registration site. Instead of having your staff enter this needed information, you can automate your practice by having patients enter it themselves via the convenience of online registration, or filling it out in the office on a “smart device.” Asking new patients to complete their own registration also reduces errors that can occur when transferring written data to an online platform. Even if you only have a few new patients per week, this time can add up. Their complete medical history needs to be input into your system, in addition to adding their contact information, insurance information, and any other data your office requires before they can be seen. It can take a lot of time to bring on a new patient. Automate your practice: new patient intakes
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